Buyer Frequently Asked Questions (FAQ’s)

 

1) How do I know that using the site is safe enough for me to provide you with my card details?

Answer: Payments are not processed on our site but handled by Payfast (www.payfast.co.za), a safe and secure payment platform.

2) How do I know I will receive the items I purchase?

Answer: We do not release payment to Sellers before they can provide us with a proof of delivery. This protects you against runaway Sellers.

3) What if a specific type of product is not available, can I request it?

Answer: You are welcome to use our contact form to request a new type of product. We will then try to source Sellers of this item.

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